Buy Now, Pay Later With Klarna

What is Klarna?

Klarna is a payment service provider who were established in 2005 in Stockholm, Sweden. They give you the option to shop online without paying for a product upfront and instead pay in 3 equal instalments. Klarna currently have over 150 million customers worldwide and over 500 thousand merchants.

Who can use Pay in 3 with Klarna?

You must be a UK resident, over 18 years old and have a valid payment card to use Pay in 3. The term ‘valid payment card’, means the card must be in your name, and must not have expired. You should also make sure the card you use has enough money available to cover all the instalments. Pay in 3 is a credit product. It’s Klarna's decision whether or not they start a credit agreement with you.

How do I Pay in 3 instalments?

With Pay in 3, you can pay for something you buy by dividing the cost into three equal instalments. At checkout, you’ll see an option to ‘Pay in 3 interest-free instalments’. When you choose this option, just enter your card details to complete your purchase. There won’t be any interest, fees or charges for using a debit or credit card by Klarna. Although your bank might charge you interest or other fees on top if you pay using an interest-bearing credit card, for example.

Are there any alternative options for paying off my balance?

Yes, you are able to make payment early through the Klarna App by paying by card immediately or you can request the bank account details from Klarna’s Customer Services team for direct bank transfer. If a payment is made earlier, and the balance cleared Klarna will not continue charging your card.

Which cards does Klarna accept?

Klarna accepts most cards except prepaid cards. They may also not accept a card that’s due to expire in the near future. They will let you know at checkout if your card hasn’t been accepted.

When will Klarna take my payments?

At the point of purchase Klarna will freeze the first of your three instalments on your card. This means you won’t be able to spend this money on anything else. Once Klarna have received confirmation that the order has been processed, the first of your three payments will be taken from your card automatically using the frozen amount. You’ll be able to see this on your card statement. The second payment will be taken 30 days after the first payment and the last one 60 days after the first payment. Your card will be charged automatically when your payment is due so you don’t have to pay manually or worry about missing a payment. The dates these payments are due will be sent to you via email and you’ll be able to check them in the Klarna app.

What happens if my card is cancelled, or my card details change?

If your card is cancelled, you’ll still have to pay any money you owe as soon as Klarna ask you to. If your card details change between your purchase and your final payment, you must tell Klarna your new details. You can do this online. If you don’t provide this information, Klarna might ask the bank for your details.

What happens if I cancel/return my order?

As soon as WT Lighting have accepted your cancellation/return, Klarna will cancel any future scheduled payments and will refund any amounts already paid. Further details regarding payments can be found in the Klarna app.

Do Klarna charge late fees?

Klarna will charge you a late fee if you do not pay up to 14 days after your 2nd or 3rd instalments are due. They will attempt up to three times to charge your card within this time. If they are still not able to collect payment from you, they will charge you a late fee. You will not be charged a late fee if payment is made before then. You will receive plenty of friendly reminders so you can make sure you’ve got enough money on your card before payment is collected. Please refer to the Klarna website for full details on late fees.

How does Klarna store my card details and my personal data?

Klarna store your card details on their systems when you shop with them. They will use these details to approve future payments. Unless you opt out, they may also use this information to fill out your card details for your convenience when you buy things in the future. You can manage your cards online. If Klarna gets updated card details from your bank, they might also store this information on their system. Klarna use your personal data to identify you and to carry out customer analysis, credit assessments, credit reporting to credit reference agencies, marketing and business development. They might also share your data with some partners (such as credit reference bureaus), which might be based outside of the UK. Please see Klarna's Privacy Notice on their website for more information about your rights, how you can get in touch with them, or to complain. By using Klarna’s services you confirm that you’ve read this notice.

Transfer of Rights

This is a credit agreement between you and Klarna. You can’t transfer your rights or obligations to anyone else unless you get Klarna's permission first. They can transfer these terms, or any rights and obligations you have under them, at any time. They don’t need to ask for your consent to do this, unless transferring would harm your rights and responsibilities. This means they have the right to transfer the credit agreement to another provider without asking you.

To view the full terms and conditions, privacy policies, FAQs and any other information please visit the following link that will direct you to Klarna's website: CLICK HERE