Terms And Conditions

Established in 1947, WT Lighting is a family run business with a spacious showroom on the edge of The Potteries. Our 7,000 sq.ft showroom has been created to display an extensive range of contemporary and traditional lighting for your home, garden and commercial premises. We give friendly service and our years of knowledge, spanning three generations, enable us to provide helpful advice and good lighting solutions.

We aim to offer a wide range of quality lighting at affordable prices.

Buying from us
We accept orders through our website, by phone on 01782 319743 and in our Staffordshire showroom. When placing an order online or by telephone we accept all major debit and credit cards, whilst on-line we also offer the option to pay via Paypal or via Apple Pay, Google Pay or Shop pay. We do not store any card details either electronically or on paper.

Back orders
We stock a large range of goods, however unfortunately we cannot hold stock of everything. If the product you have ordered is out of stock we will notify you immediately via email or telephone. You then we will be offered the option of a refund, to put your product on back order and notify you of the available date, or you can choose an alternative product.

Warranty
With the exception of light bulbs, all fittings carry a minimum warranty of 1 year. If the product you have/are purchasing has a larger warranty it will state on the information section of that particular product. Some lamps (LED) will also carry larger warranties.

Installation
A qualified electrician must install all products supplied. If the product you have purchased is installed incorrectly your warranty will be void and may pose a anger to you and others. We will not accept any liability for any personal damages such as electrocution due to improper installation.

Contact Information
sales@wtlighting.co.uk  

WT Lighting, 150 Uttoxeter Road, Longton, Stoke-On-Trent, Staffordshire, ST3 1PX

Tel : 01782 319743
Fax : 01782 599961

Prices and VAT
All the prices on www.wtlighting.co.uk include VAT.

We aim to ensure all the prices on our website are correct, however occasionally they may be incorrect. If the incorrect price is noticed prior to despatch, we will offer you the chance to reconfirm the order at the correct price or to cancel the order for a refund.

wtlighting.co.uk reserves the right to change prices listed without notice. All orders for products are subject to availability and wtlighting.co.uk reserves the right to refuse to supply to any individual or company.

Delivery

We will normally deliver your order within 2-5 working days. If the product you have requested is in stock at our Staffordshire store and ordered before 12pm it will be available for Next Day Delivery via our reliable carrier service DHL on the next working day at a cost of £10.00


Together with this courier we can provide the following:

  •     A delivery time slot of 1 hour, notified on the morning of delivery.
  •     A reliable, fast service.


We aim to give you as much information as possible about the delivery of your order so that you can plan ahead, without worrying about when your parcel will be delivered.

At WT Lighting we attempt to keep good stock levels. However if the product you ordered is not in stock at our Staffordshire shop we may dispatch direct from our suppliers at no extra cost, to ensure you receive the product as quickly as possible. Standard delivery direct from our suppliers will range from 1-6 working days*. Guaranteed Next Day Delivery from our suppliers will be possible if ordered before 12.00pm at a cost of £10.00 providing the goods are in stock.

*Please note the majority of David Hunt Light products are bespoke and made to order, meaning delivery time can be up to 6 weeks. Please see each individual product page for detailed delivery information. Please also note all David Hunt products are NON-RETURNABLE with them being made to order.

If the item/s you ordered is/are not available or if there is an unavoidable delay, we will notify the customer via email or telephone. It is up to the customer to decide whether to proceed with the order or cancel it and request a refund.

We offer Free Standard Delivery on orders above £70.00 to UK Mainland.                                                                                                              

There is a carriage charge of £7.00 on orders below £70.00 to UK Mainland.

Product Information

We endeavour to showcase our products in the best possible way, with the best images available to us and the descriptions and measurements provided. Please note finishes may vary from different manufacturers and from different batches. Images are attempted to be taken in the most realistic and best way possible, however unfortunately they can vary slightly and differ in the flesh and in different settings. We are happy to accept returns of items that are not suitable - E.g finish is not as expected, however please note this is the customers responsibility to return the item as stated in our returns policy.